Salesforce – SAP Integration
for Order Management

What Is Vigience Overcast SAP-Integrated Order Management?

Vigience Overcast SAP-Integrated Order Management automates and manages the life cycle of an order — from the moment a customer places an order to delivery to post-sales service. It ensures highly efficient and accurate order capture, order validation, order release, shipment confirmation and customer communication.

SAP-Integrated Order Management an integral part of Salesforce and interoperates with Salesforce accounts, products, opportunities, quotes and even the customer self-service solutions: experience cloud and commerce cloud.

However, it also seamlessly connects to SAP to live price orders, calculate tax and shipping fees, validate orders or to provide real-time visibility into available quantities.

“Overcast allowed us to increase our productivity and profitability substantially and to reduce our sales support functions by 50%. The big advantage of Overcast is making transactions between the systems in real time, which is something I didn’t get from any other solution.”

Swissbit Ueli Stricker Ueli Stricker
Director of Supply Chain at Swissbit

Vigience Overcast SAP-Integrated Order Management Benefits

Automate Order Processing.

Eliminate manual work that creates bottlenecks and errors, ensuring orders are fulfilled quickly and accurately.

Increase On-Time Delivery.

Process order transactions in real-time and validate them against established business rules and pricing policy.

Reduce Order Processing Costs.

Avoid double-entry of order data by providing the most efficient intuitive user experience possible for agents or customers.

Vigience Overcast SAP-Integrated Order Management Features

Vigience Overcast SAP-Integrated Order Management ensures consistent, efficient order management across all sales channels, enabling businesses to deliver on customer expectations and boost profits. Detailed and comprehensive features, deep SAP real-time transactional integration, dashboards and reports give you the tools you need to effectively monitor and scale your operations.

Post SAP orders from Salesforce

Post SAP orders from Salesforce
Process order transactions in Salesforce in real-time and validate them against established business rules and pricing policy in SAP. Eliminate manual work that creates bottlenecks and errors, ensuring orders are fulfilled quickly and accurately.

Quick & accurate (Copy & paste)

Quick & accurate (Copy & paste)
Create SAP orders based on Salesforce quotes and never retype line items. If you receive orders via e-mail, you can now copy & paste order data from PDFs, Excels or e-mails directly into the order.

This solution is also integrated with the self-service portal and B2B Commerce solutions from Vigience Overcast which allow you to innovate on new channels by offering partner and customer self-service order management.

Live pricing & order validation

Live pricing & order validation
Overcast’s SAP-Integrated Order Management performs complex order pricing live against SAP pricing conditions and lets SAP calculate tax and shipping fees.

Order validations are made against SAP business rules established in SAP customizing. Value Help entries work directly against SAP to mimic the “SAP F4 Help” but will unlike the SAP solutions only return valid entries.

Real-time SAP order status

Real-time product availability (SAP ATP)

Returns, Consignments & more

Point & click customization

Point & click customization
Provide your sales staff, call center agents and resellers a complete and optimized solution.

The Vigience Overast solution is all meta-data driven and thus highly customizable and works equally well when selling a complex configurable machine as it does when selling chocolate. Supports SAP custom fields, code in SAP BAdIs and other extensions. Custom Salesforce-side business logic can be added in the extension points provided by Vigience Overcast.

Vigience Overcast SAP-Integrated Order Management Solution

The SAP-integrated Quotes and Orders solution is a collection of ready-to-use Overcast Components to create SAP quotes and sales orders based on SAP business rules – all from within Salesforce.

Create reliable and professional quotes and sales orders in Salesforce that adhere to SAP customizing and pricing rules and perform SAP product availability (ATP) checks before sending to your customers. SAP is updated in real-time and business rule errors from SAP are shown to the Salesforce user. If your product is configurable, optionally use Salesforce CPQ to manage all product configurations based on SAP variant configurations.

The highly customizable Overcast solution ensures that end-to-end business processes are working seamlessly across Salesforce and SAP. It can be installed and customized within days to customer-specific requirements.

Without Overcast

Sales employees have to ask another backoffice employee to create quotations and confirm orders
Employees have to maintain order details both in Salesforce and in SAP in parallel
Customers have to wait for a long time for quotes and order/delivery confirmation

With Overcast

Customer facing employees can create quotations and orders themselves, in minutes and in high quality
Quotes and Orders can be processed directly in Salesforce and linked to its opportunity to track the entire sales process
Salesforce CRM and SAP ERP processes work in harmony, previous SAP investments are leveraged.

The #1 Salesforce-Native Integration App

Overcast is a Salesforce-native cloud integration service that lets you quickly and easily connect Salesforce to your SAP, Oracle, Microsoft and other on-premise applications.
No on-premise software or middleware installations.
Thousands of SAP business objects can be integrated in a point-and-click fashion.

Appexchange Reviews

Overcast and Vigience: The Perfect Solution for Integrating Salesforce and SAP ECC 6.0
We are a privately owned high-tech manufacturer of extrusion lines based in Austria. After evaluating the market for solutions that allow us to integrate our Salesforce org with our on-premise SAP ECC 6.0, we selected Overcast because of its pre-build integrations and UI components that cover all of our requirements. With Vigience’s metadata-driven tools that require no coding, we were quickly able to configure all required functionality.
Within just two months from project start to go-live, we integrated master data for customers, suppliers, and assets, as well as transactional data for quotes and sales orders (including header and items), historical offers, and invoices. .. more

Salesforce – SAP Integration
for Order Management

What Is Vigience Overcast SAP-Integrated Order Management?