Vigience Blog-Archive “Business Process Insights”

UI Strategies

UI Strategies for SAP S/4HANA Implementations

Explore UI options for SAP S/4HANA implementations, from modern Fiori for simplicity to SAP GUI for power users. And learn about a surprising alternative that might be the best of all options.
Field Service Management

2023 Trends in Field Service Management

The FSM market is changing fast. This blog highlights current trends in field service management.
Salesforce Microsoft

Integrating Microsoft Business Central with Salesforce: Bridging the Gap for Seamless Business Processes

Next to SAP, Microsoft Business Central is one of the most important ERP systems on the market. Learn in this blog why a Salesforce integration is beneficial and how Overcast can help you with it.

Salesforce Ben features Overcast

Salesforce Ben is a community of writers who have something to share about Salesforce. One of the latest articles discusses the topic SAP integration and it features Overcast.

Best-of-Breed or All-in-One Solutions? The best approach in 2023

In this blog we discuss the best-of-breed and all-in-one strategies and which role a solution like Overcast plays in it.
Field Service

Integrated field service with Salesforce, SAP, and Overcast

Field service management is a crucial aspect of businesses today, especially in industries like construction, maintenance, repair, and utilities. In this blog we show our vision for the perfect field service solution.

Salesforce as a Call Center Portal for multiple Systems

In this blog we describe how Overcast and Salesforce can be leveraged to create a portal for call center agents that cuts the Average Handle Time (AHT) by half.

Salesforce Customer 360 – worth nothing without SAP data

This blog will discuss why Salesforce Customer 360 can only live up to its full potential when integrated with SAP or other ERP systems.