What Is Vigience Overcast SAP-Integrated Self-Service Portals?
Vigience Overcast SAP-Integrated Self-Service Portals for Salesforce is a native Salesforce solution that turns the Salesforce Experience Cloud into mission-critical self-service portals for resellers, agents and customers.
Eliminate the need for customers or resellers to have to call you to order product and enable them to self-service enter orders into the system or to check on shipment status and invoice/payment related details.
Connect your business partners into your core business processes through perfectly designed, optimized yet highly flexible B2B customer self-service portals that tie together and extend Salesforce and SAP business processes.
“The main value is the low level of development or configuration that needs to be done on the Salesforce side. Is easy to configure and help is always provided. Our experience with Overcast team has always been great. Service level is awesome and the teams are always reachable by us. Highly recommended!”
Salesforce Analyst, Cosentino
Vigience Overcast SAP-Integrated Self-Service Portals Features
Vigience Overcast SAP-Integrated Self-Service Portals enables enterprises to innovate on new channels by offering partner and customer self-service Customer 360 and Order Management. Overcast combines the Salesforce Experience Cloud directly with SAP and other systems to deliver perfect customer self-service experience.