See how Vigience Overcast enhances Salesforce CPQ with SAP VC, SAP pricing & SAP GTS to enable a leading semiconductor manufacturer to efficiently and reliably handle all quote management for the company.
Industry
Semiconductors
Use Case
Customer 360
Quote Management Order and Subscription Management
Short Customer Portrait
The customer is a world leading semiconductor company, designing CPUs, GPUs, and System-on-a-Chip (SoC) solutions. With many thousands of employees and billions of chips produced based on their designs globally, they reach most of the global population and help drive innovation in smartphones, automotive, cloud computing, and the IoT economy.
System Landscape
The Challenges of Customer
The quote-to-cash process at the customer is lengthy and complex, involving multiple systems from Salesforce CPQ, SAP Variant Configurator (VC), SAP Global Trade (GTS), and external contract management. With SAP as the system of truth for Configuration and Pricing, the customer needed a solution to seamlessly integrate SAP VC rules and pricing into Salesforce CPQ to eliminate duplicate maintenance and errors.
“It has been a pleasure working with Vigience, and great to see the power and capability in Overcast and how well it can work fitting to our sometimes ‘special’ requirements! ”
Senior IT Solution Architect
The Solution by Vigience Overcast
Overcast connects SAP S/4 HANA, SAP GTS, and Salesforce CPQ into a seamlessly integrated quote-to-cash process flow. Quotes are configured in Salesforce CPQ based on SAP variant configuration rules and pricing conditions, and orders sent to SAP for fulfillment. CPQ Renewals and Amendments process are also tightly integrated with SAP. To support that, Business Partner and Product master data is synchronized between Salesforce and SAP, and credit status checks and credit line increase requests are handled through Overcast add-ons for Salesforce.
The Outcome
The real-time configuration and pricing integration guarantees that quotes and orders are correct from the start, eliminating errors and increasing efficiency. Users do not have to switch between systems and the automation of the process across systems ensures timely processing from quote to subscription and through to renewals.
Business Impact for Customer
- Single, integrated solution in Salesforce reduces training of new staff and makes for happier employees
- Much faster and more efficient quotation & order processing processes reduces the need for ever increasing headcount
- Happier customers due to reduction of errors and lag stemming from the elimination of duplicate entry
Direct Contact
+1 (415) 226-9867
Vigience, Inc.
Overcast is a Vigience product
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Compliance Certifications
Vigience Overcast is SAP certified
