Salesforce – SAP Integration
for B2B Commerce

The SAP-integrated B2B Commerce solution is a collection of ready-to-use Overcast Components to connect Salesforce B2B Commerce and SAP to post orders/returns, see availability and track deliveries.

Provide the best e-commerce experience to your customers with end-to-end processes spanning Salesforce B2B Commerce and SAP.

With Overcast, your customers can now self-service fulfill orders, make returns, have inventory visibility and track order status, anywhere, anytime.

Overcast Benefits

Integrating SAP is a configuration and not a development project.
SAP ECC and S/4HANA integrations are available out-of-the-box.
Zero footprint on SAP: no SAP project required, no SAP add-on installation required.

Without Overcast

Product availability information or pre-negotiated pricing are not properly reflected on the portal and lead to end user frustration.
An incomplete order portal experience leads customers to call the call center in order to report issues, place orders, check product availability or prices.
Order portal projects unnecessarily take months to implement and are very costly.

With Overcast

Customer satisfaction increases while cost of sales are reduced.
Customers can self-service check 24×7 on order status, delivery status & tracking information, product availability and pricing, and more.
Complex SAP-integrated order portals are reliably set up in days as part of a B2B Commerce Quick Start offering.

now available

Configurable SAP Integrations as a Product

SAP-integrated B2B Commerce
Overcast Components for SAP-integrated B2B Commerce enable the deployment of fully SAP integrated Salesforce B2B Portals within days and within a fixed budget.
Pre-built, ready-to-use integrations
SAP integration is provided as a configurable service and can be realized in a few days. Many Overcast Components for data synchronization and real-time integrations exist and simply need to be activated.
Keep your products synchronized at all times
Synchronize material / material hierarchy as well as price lists from SAP to Salesforce. As required, customer-specifc price lists are replicated so each customer gets the right list price.
Accurate, customer-specific pricing
Complex pricing is done in real-time via the SAP pricing engine in order to calculate the final price including customer-specific conditions, volume discounts and promotions.
Reliable inventory availability information
Ensure orders can be fulfilled through a real-time SAP Available-to-Promise check on the fly. In addition, show product availability for specific stores for pick-up in-store processes and provide credit limit insights.
Always-synchronized customer master data
Synchronize customer, contact and business partner master data from SAP to Salesforce – and, as required, from Salesforce to SAP to ensure SAP ERP and Salesforce are always in sync.
Orders are posted in real-time directly in SAP
Orders are validated and posted in SAP in real-time.
Invoice History
Allow your customers self-service access to their real-time invoice history. Click on an invoice to see all invoice details.
Real-time, full sales order history
Customers can check on their entire order history including on orders posted via other channels 24×7. Updates such as updated shipping information is made available to the portal as they are made in SAP.
Sales team access to orders, deliveries, invoices
Your sales and service team see everything the customer can see and more: the SAP-integrated B2B solution is fully integrated with all other Overcast solutions. Check out for instance the SAP-integrated Customer 360 solution fore more details.

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Appexchange Reviews

Great Service and Solutions Provided!

We are a manufacturing granite & marble company based in Spain, with locations all over the world. The decision on use Overcast was based on real-time integrations with our on-premise systems to generate orders, invoicing among other SAP documents.
With time we have evolve those uses into several uses cases like Communities pre-built components for our customers to check pending invoices, pending shipments among other data as well as data replication for our reporting system.

The main value that we have achieved with this solution is the low level of development or configuration that needs to be done on the Salesforce side. Is easy to configure and help is always provided.

Our experience with Overcast team has always been great. Service level is awesome and the teams are always reachable by us.

Highly recommended!