The SAP-integrated B2B Commerce solution is a collection of ready-to-use Overcast Components to connect Salesforce B2B Commerce and SAP to post orders/returns, see availability and track deliveries.
Provide the best e-commerce experience to your customers with end-to-end processes spanning Salesforce B2B Commerce and SAP.
With Overcast, your customers can now self-service fulfill orders, make returns, have inventory visibility and track order status, anywhere, anytime.
Overcast Benefits
- Integrating SAP is a configuration and not a development project.
- SAP ECC and S/4HANA integrations are available out-of-the-box.
- Setup Salesforce B2B Commerce and connect your on-premise data in days (SAP or non-SAP data).
Without Overcast
- Product availability information or pre-negotiated pricing are not properly reflected on the portal and lead to end user frustration.
- An incomplete order portal experience leads customers to call the call center in order to report issues, place orders, check product availability or prices.
- Order portal projects unnecessarily take months to implement and are very costly.
With Overcast
- Customer satisfaction increases while cost of sales are reduced.
- Customers can self-service check 24×7 on order status, delivery status & tracking information, product availability and pricing, and more.
- Complex SAP-integrated order portals are reliably set up in days as part of a B2B Commerce Quick Start offering.
Salesforce – SAP integrated B2B Commerce
Direct Contact
+1 (415) 226-9867
Vigience, Inc.
Overcast is a Vigience product
