Salesforce Archives - Vigience

Tag Archive for: Salesforce

No code/low code at SAP and Salesforce: one works, one doesn’t

Technical Articles

Traditionally, software was made by developers. They wrote source code, which was compiled and executed at run time.

Salesforce as a Call Center Portal for multiple Systems

Business Process Insights

In this blog we describe how Overcast and Salesforce can be leveraged to create a portal for call center agents that cuts the Average Handle Time (AHT) by half.

The new Enhanced SAP Sales Order Management

Product Updates

One of the most in-demand features of Overcast is SAP Sales Order Management. In this post we discuss the features and the highlights of our new version.

Salesforce Customer 360 – worth nothing without SAP data

Business Process Insights

This blog will discuss why Salesforce Customer 360 can only live up to its full potential when integrated with SAP or other ERP systems.

SAP Attachments and ArchiveLink in Salesforce – new Overcast feature

Product Updates

Since the summer ‘22 release we support the display and download of attachments from SAP in Salesforce. This blog describes how.

Appexchange Reviews

Awesome solution – 10 years ahead of everything

We are Europe’s leader in manufacturing of memory products and are running this solution since 3 years for sales order, forecasting and account data integration. Sychronization is done in time without any delay. Every account manager has immediate access to order and shipment information and he can update his forecast immediately to drive the supply chain.
Thanks to overcast we can use far more order information by using Salesforce. We immediately can generate a sales order based on opportunity information which saves time and avoids mistakes.
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