"SaaS Business Platform" Design & Building
SaaS Platform
Vigience works with a Fortune 500 service provider to build a next-generation "software as a service"
(SaaS) business platform to support real-world enterprise business process mash-ups.
Applications built on the platform have seamless business process and technical
integration into connected systems - Salesforce.com, SAP, etc.
The Challenge
SAP applications are the industry standard but the UI is too "hard-core" for the
majority of an enterprise
- SAP applications are the industry standard but the UI is too "hard-core" for the
majority of an enterprise
- Customization is possible with SAP but requires expert knowledge of SAP
- Enterprises typically have many Enterprise Applications that need access to the
same master data and in some cases handle different parts of the same business process
- Enterprise want to reduce the degree of custom development done to their Enterprise
Applications and Systems-of-Record
The Solution
- Vigience was called in to architect a SaaS Business Platform and do a proof of concept
with real enterprise systems of a full end-to-end business process before building
the main engine for the real product
- Vigience worked extensively with the vendor and its partners to ensure that the
platform could evolve and, support a business eco-system
- Vigience delivered the proof of concept which had technical and business process
integration between Salesforce.com and SAP for a key end-to-end business process
in six weeks!
The Result
- A lightweight enterprise service bus
- A business process composer that separates concerns so that relevant experts only
need to worry about "their bit", be it:
- Technical integration,
- Business process integration, or
- Landscape management
- Technical integration components for SAP and Salesforce.com backends
- Local business process customisation that is backend-agnostic
- Business process integration content for Consulting : Time Capture -> Customer Billing
- Development and landscape management tooling